At HonorPaw, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order or contact us, we may collect the following information:
- Name
- Email address
- Shipping address
- Phone number (if provided)
- Order details (including custom photos you upload)
We only collect information necessary to process and deliver your order.
How We Use Your Information
We use your information to
- Process and fulfill your orders
- Ship products to you
- Provide customer support
- Send order updates and tracking information
- Improve our store experience
We do not sell or rent your personal information.
Payment Information
All payments are processed securely through third-party payment providers (such as PayPal, Stripe, or credit card processors).
We do not store your full credit card or payment details on our servers.
Photos & Custom Content
Photos and materials you upload are used only to create your custom product.
We do not use, share, or publish your images for marketing without your permission.
Cookies
Our website may use cookies to improve user experience, such as:
- Remembering your cart
- Analyzing website traffic
- Improving site performance
You can disable cookies in your browser settings if you prefer.
Third-Party Services
We may use third-party services for:
- Payment processing
- Shipping and logistics
- Website analytics (such as Google Analytics)
These services only access information necessary to perform their functions.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.
Your Rights
You may request to:
- Access your personal data
- Update or correct your information
- Request deletion of your data (where legally applicable)
Please contact us if you have any requests.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please do not hesitate to reach out to our support team:
Email: [email protected]
Last Updated: May 24, 2026